Connells Estate Agents Review

Overall Rating

I would totally agree with paulantony dont touch Connells with a barge pole. Signed up and was placed in the paper once. Then didnt hear a thing, I was calling them all the time to see what was happening, customer service was non existant. No viewings in 20 weeks and they still charged me when i ended the contract after all that time - how can that be right when they did nothing to try and sell my property and I was specifically told when I signed the contract this fee was only payable if you withdrew fromt the contract before the 20 weeks? Im writing to Trading Standards and the Property Ombudsman if my complaint is not resolved by Connells as I belive they just sign you up for a numbers game and then purely focus on the highest commission properties knowing full well they can stich the rest of us up when though pure frustration we leave them for another agent. Please learn from my mistakes - dont use them.