Magimix 4200 Review

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Magimix 4200
3 stars
Average rating for this product is: 3 out of 5

From 4 ratings and 5 reviews

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Guest's Review of Magimix 4200 Food Processor

24th Oct 2009

Overall Rating

3 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    2 stars
  • Service & Support
    2 stars
  • Owned Product For:
    6 - 12 months
  • Ease of Use
    4 stars
  • Style
    4 stars

My experience using the Magimix 4200XL for their own pastry recipe has been a disaster on the two times I've tried. On both occasions the dough blade inside collar has been stripped and it's become jammed on the machine motor shaft. And no we didn't overload the machine, alter the recipe or overrun the timings.......it was all exactly to the Magimix recipe instructions both times.

Magimix email help has been prompt and apologetic, but the fact is the machine fails and damages the machine when pastry making. Now it seems the nylon motor shaft needs to be replaced.....the Magimix response after viewing emailed photo's of the shaft and dough blade inner collar.

Magimix now tell me as the machine is not in the UK my guarantee null and void, so another disappointment. In other respects the machine has worked OK, but were now reluctant to make it work hard for fear of damaging any other attachment blade collars. In my opinion the hype & promotion that Magimix is durable, tough and capable of hard work is in reality a myth.

For the record, the machine is in Malaysia. I bought the machine Cheltenham UK in late 2008 while on holiday, having it shipped over to me in Malaysia June 2009.

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