Lloyds TSB Mobile Phone Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 11 reviews

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paulrovers's Review of Lloyds TSB Mobile Phone Insurance

24th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    2 stars
  • Have you made a claim?
    Yes

I sent a Nokia 6300 back with a damaged screen after I had sat on the phone with my keys in my pocket . The phone was repaired.the back metal plate was still bent as this was 'cosmetic'. The new screen was scratched. All tones and factory defaults had been removed so the phone was unusable. This took 8 days and then had to be returned. orange phone insurance is more expensive but 24hr turnaround. This phone insurance sucks. £30 excess then another £5 for special delivery. i could have bought a second hand phone on ebay and had it delivered quicker.

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