Fast.co.uk Review

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Fast.co.uk
3.8 stars
Average rating for this product is: 3.8 out of 5

From 4 ratings and 36 reviews

Thumb up 75% of users recommend this product

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zoey322's Review of Fast.co.uk

23rd Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    3 stars
  • Reliability
    1 stars
  • Speed Consistency
    1 stars

I am really dissapointed with this ISP, and I think their customer supporters have been lying to me. I seem to have an impossible to fix problem of dialup speeds. Every day, all day, for the last 3 weeks I've put up with speeds of dialup. All you'll ever be told is to check your router, check your wiring and so on, when it's never even you. After enough evidence to prove the problem wasn't being caused by me, I was just being ignored and they will constantly lie. Fast support maybe, good support NO.

Also I was lied to that I was the only one getting speed issues when clearly another reviewer below me had the exact same. If anyone else is getting the speed issues, leave a review too because fast.co.uk's high reviews tricked me.

I'm in the process of getting a MAC code, but maybe they're gonna ignore my request for that just like my previous requests for help.

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