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Aviva Home Insurance
1 stars
Average rating for this product is: 1 out of 5

From 0 ratings and 41 reviews

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Guest's Review of Aviva Home Insurance

23rd Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Buildings
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

Avoid Aviva like the plague. They have farmed out the claims handling to Asperia/Crawfords and other remote parts of their organisation. Its an absolute nightmare tracking your claim. Staff are un-helpful and disinterested. Have been waiting since the beginning of August and due to the delaying tactics employed by Aviva have had to pay workmen to complete repairs which were covered under the policy. A dreadful outfit and am pursuing through the financial ombudsman.

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