Written on: 23/10/2009 by vik144 (1 review written)
Tried to open a basic account with this company. The first page makes it all look appealing and the offer was for a lifetime membership at £39 including free website. I was not interested in a free website but the membership seemed like a good deal so i clicked on the icon and paid £39 via paypal. After your payment is accepted you are re-directed to a page that demands you pay a further £60 for a years website hosting! I emailed them to let them know that i did not need a website but the response said that it was part of the deal and in the small print of the terms. The term do mention this cost but make no point of saying it ias a compulsory cost and part of the membership package.
The website is very misleading and if you try to get a refund you are met by a very rude response if any at all. After no furter acknowledgement by phone or email i have filed a paypal dispute. If i don't get any response from that it will be a case of taking a short trip down to there registered office to get my money back. It's only £39 but the principle is what has got my back up.
Just a word of warning before anyone else thinks of signing up.