Anissaras, Galini Hotel Review

Overall Rating

I stayed at this Hotel from 8th to 16th October 2009. The Hotel is described as 3 star, however, I would grade it minus 1 star. On arrival the only bedding on the beds was sheets. I asked at reception if we could please have some pillows and blankets, the response was "we are waiting for the laundry to be delivered". I had to continually request the male receptionist who did not make eye contact with me when I attempted to talk through the problems I was experiencing, he was engrossed in playing a computer game. He however, did tell me I would have to wait until tomorrow for the bedding because there was nothing he could do. I remained at the reception for over an hour until he got off him backside and went to the laundry room where he was able to conjure up the bedding. The towels have seen better days, they are a nice shade of grey with imprints of others peoples bodily floods ingrained on them. Our towels and sheets were not changed for five days, again it was problems with the laundry.
The rooms are akin to dungeons, dark and dingy, very depressing, the beds are concrete platforms, the mattresses are not very comfortable, the lighting in the dungeon was very bad, I am sure the bulbs were 15 watt, out of three lights only 2 worked. The odour from the sewage was something else.
No hot water in the morning which means you have to take a cold shower. The hot water trickles through at around 4pm. The food was absolutely atrocious, no further comment needed here.
I had 1 glass of local wine at the hotel, when I went to settle my bill at reception I was charged for a bottle of wine. I queried this with the receptionist and was informed I had indeed signed for a bottle. I was shown a receipt, which was written Greek, a language I neither read or understand and was informed I had signed for the wine. I protested and was informed by the receptionist she would have to get confirmation from the waiter. The receptionist later told me I had made a mistake and had given her the wrong information. I must say the receptionist smiled throughout our conversation, which I found very patronising.
The local town is walkable, its downhill all the way, coming back is a nightmare in the heat so we had to use the local taxis which cost 7 euro. The equivalent journey by minicab costs £4. There is a bus service to the capital city of the island which costs 3 Euros, the only snag is it departs at 9.15 from the laneway outside the hotel. The return bus leaves the city at 2pm.
I would strongly discourage anybody from going to this hotel. I can sincerely state it's the worse hotel I have ever stayed in, there are no amenities apart from a dirty looking pool, which I would not attempt to put my little toe into. No entertainment whatsoever. There is 1 television which is constantly tuned into a Greek channel or football. I wonder who the TV set was to facilitate, staff or guests?