Guest's Review of Currys
23rd Oct 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costOven & hob £700
- Layout of shop
Customer service attrocious. Not given delivery date as promised. not able to confirm delivery time until 9pm night before. Took 2 days of work for delivery and fitting. Hob loose and advised on the phone by delivery dept that fitter stated 'thats how they are fitted' and i would need to go back into the store to arrange to have my money back or change for another product. I advised that my old hob had been taken by the fitter. Tried to contact store on 3 occassions no reply. Tel to main customer services phone no listed on website after 5 mins of getting through to customer advisor and not automated technical help i explained my dilemma and was advised 'bear with me' and was promptly put straight back onto automated menu!
DO NOT BUY PRODUCTS FROM CURRYS THAT REQUIRE HOME DELIVERY OR AFTERSALES SUPPORT!
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