Royal Bank of Scotland Platinum Credit Card Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 0 ratings and 7 reviews

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Guest's Review of Royal Bank of Scotland Platinum Credit Card

22nd Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Loyalty scheme
    Yes
  • Used card for
    1 year and over
  • Customer service
    1 stars

Held this RBS card for over a decade. In that time I have have just this one dispute where the on-line merchant did not send all of the goods purchased. I disputed the transaction with RBS. I send every document asked for as soon as it was asked for. They said I was clearly in my right as the merchandise was not delivered to me as the merchant had advertised and I paid for. Then RBS sends me a letter saying I did not comply within 60 days of the dispute. RBS, TAKE YOUR CARD AND SHOVE IT!I closed my account as soon as that letter was delivered. I did everything they asked of me, when it was asked of me and they closed my dispute because they said I did not comply within the 60 days?!?!?! Do NOT get sucked into this POS bank people. And FAIR WARNING>>>> They do the Kroger Grocery cards as well. You will just coast along as I have for a decade until you need service and it will NOT be there. Do NOT get sucked into this POS company. Period.

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