O2 broadband, www.o2.co.uk Review

Watch this item
O2 broadband, www.o2.co.uk go to www.o2.co.uk
3.4 stars
Average rating for this product is: 3.4 out of 5

From 3 ratings and 170 reviews

Thumb up 64% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

Guest's Review of O2 broadband, www.o2.co.uk

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    4 stars
  • Reliability
    4 stars
  • Speed Consistency
    1 stars

If you are on LLU o2, then you're in for a treat. If, however, you are on the "Access" package, things can get very bad, especially during peak time.
Speeds would drop to dial up speeds. Whenever I could get through to support, they said my exchange was busy, or "we are rolling out traffic management". The exchange story was a lie as my neighbour with a different ISP was running full speed.
If you can get LLU, o2 are a good company with friendly support. If you are signing up to the access package, be prepared to be treated like a 3rd rate citizen. My 1* rating is based upon the access package.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?