Virgin Media, www.virginmedia.com Review
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From 6 ratings and 416 reviews
17% of users recommend this product
Guest's Review of Virgin Media, www.virginmedia.com
22nd Oct 2009
Overall Rating
- Value for money

- Customer Service

- Reliability

- Speed Consistency

I decided to leave Virgin Media after they couldn't handle a simple house move, constantly getting the two house details mixed up and twice not calling me to let me know they couldn't connect the service. (they did send an e-mail on one occasion to let me know I didn't have broadband - the irony!)
One thing to watch out for, I chose the Virgin Media deal back in 2005 because it did not tie you down to a contract. Now I'm leaving, I am made aware that I'm tied in for a year. I'll be fighting that tooth and nail, I never agreed to a minimum term. Underhand behaviour from such a large company, shame.
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