Guest's Review of Travel Republic www.travelrepublic.co.uk
22nd Oct 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Once again Travel republic have managed to make our stay in Cairo Egypt a complete miserey. Last year we booked into The Grand Pyramids Hotel with guests and the hotel had not received the booking which had been passed onto a 3rd party by Travel Republic. Despite all of our paperwork which confirmed the booking we had to pay again.
And guess what we booked, (once again via Travel Republic, more fool us!!) into The Cataracts Pyramids hotel Cairo last week, once again with guests and full confirmation of the bookings. Unbelievable we arrived after a 10 hour road journey to discover once again Travel Republic had passed the booking onto a 3rd party and the hotel did not have our booking. To make matters worse the hotel was already overbooked and at 10.30 at night we had to find alternative accomodation,no easy task.... costly,traumatic and exhausting.
Advice DO NOT USE TRAVEL REPUBLIC TO BOOK HOTEL ACCOMODATION, they may appear to be cheap but when you have to pay again on arrival or have to find alternative accomodation because they have passed the booking onto a 3rd party who haven't processed the booking it proves to be a stressful,soul destroying, expensive experience.
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