Guest's Review of Toucan www.toucan.com
21st Oct 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Toucan claims contacted me to inform me i could claim my ppi from my mortagage and how much i would get back in total. They charged me £249 up front fee. I foolishly paid it they said the claim would take about 12 weeks altogether. They asked me to send them my credit report why they wanted this i had no idea. They said they would not be able to proceed without it. I sent it foolishly
They had not kept me informed of my progress i was the one constantly phoning them for update. Then they told me they had not recieved my credit report. They had not prcoceeed with my claim or done any thing with it, and asked me to send them another. Which i have not because it concerns me my original one has gone missing.
I do not recommend this company to anyone
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