Guest's Review of Bedz R Us www.bedzrus.co.uk
20th Oct 2009
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & costMattresses £174.00
- Customer Service
We originally paid for next day delivery of the matresses, however, the next day after ordering we received a telephone call saying that the beds were currently out of stock. They advised us that they would get them delivered within the next two days and this actually occurred. When I contacted customer services regarding the additional delivery charges I incurred for opting for next day delivery they were incredibly helpful and said that they would give a full refund immediately. Beds R Us have been great throughout the whole ordering process and subsequent contact regarding refunds.
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