Guest's Review of VOIP Discount www.voipdiscount.com
20th Oct 2009
Overall Rating
- Value for money
- Ease of Set Up
- Connection
- FreeNo, it's a monthly subscription
- Voice Clarity
VOIP Discount (Betamax) is terrible to deal with. Ease of use and clarity are good. But they won't accept credit cards from the USA. I sent a bank wire transfer, which they claimed was never deposited to their account. I sent them proof my bank had wired the money correctly, and even verified that their bank (Commerzbank in Germany) had received the money and it was correctly deposited. Confronted with proof, VOIP Discount has stopped answering my emails. To me they are either incompetent, unethical, or thieves. I ended up losing my payment plus wire transfer and tracing fees. Why would I invest like this if I was trying to rip them off? I wouldn't. The ethical and wise (from a business standpoint) thing to do would have been for Voip Discount to say, "Gosh, must be a mistake somewhere, we'll credit you what you claimed you sent us, but that's the only time we'll do that." I will NEVER use Voip Discount again and don't recommend anyone else use it, unless you can be SURE your payment will be credited to you, not stolen from you. Based on my experience, they are dishonest, unethical, and fraudulent.
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