Guest's Review of Direct Line Breakdown Cover
20th Oct 2009
Overall Rating
- Value for money
- Customer service
- Speed of response
DIRECT LINE'S BREAKDOWN SERVICE RESULTED IN ME BEING CARLESS
I took out the cover before going to France. My car's auto gearbox died on the journey down. Direct Line and Green Flag (should that be no-direct line and Red Flag???) messed me around for the two weeks of my holiday, failing to respond to any of my attempts to get information about what was going on and how to go home. Then, finally, we were flown home by Ryan Air without our car.
The car returned later. It had arrived at a French garage with no cosmetic problems and only a dead gearbox. It was dispatched by the French without difficulty. Then it arrived at my English garage with a damaged suspension and a big dented bonnet.
This was in July. Direct Line promised to investigate and responded in October that it's not their fault gov.
So I'm left with a car with substantial damage and a bill that exceeds it's value. So I have no option but to sue them. I'd advise you to stick with the other providers of this service so you don't end up like me.
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Web Links
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Car insurance | Challenge us for cheap car & home insurance ?
Get 8 weeks' worth of FREE car insurance cover from Direct Line, thanks to our World of Super Sized deals. Expires 3rd January 2010. Also check out our deals on home insurance. ... European Breakdown
www.directline.com -
Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
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Breakdown cover - Britannia Rescue - UK & European Breakdown
At Britannia Rescue we have been committed to providing our members with the very best breakdown cover and service for over 25 years. ... Over 3,000 breakdown professionals ... Cover Options
www.britanniarescue.com -
Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
www.greenflag.co.uk -
Car insurance, Home insurance from Privilege
Privilege Insurance is underwritten by Direct Line Insurance plc which is authorised and regulated by the Financial Services Authority. Registered office: ... Cover details; ... Breakdown information;
www.privilege.com -
Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
www.greenflag.com -
Green Flag breakdown insurance cover Green Flag breakdown insurance
Green Flag specialize in Rapid Breakdown Cover. Everything we do is focused on getting your wheels turning as quickly as possible. ... Best On-Line Breakdown Cover Provider 25% online discount
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Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
www.directlineinsurance.com -
Price Comparison - Compare Breakdown Cover from AA, RAC, Direct Line
Even the largest UK breakdown operators may use a similar network of European Breakdown and Recovery Operators when operating abroad. Compare our prices against those of the AA, RAC & Direct Line.
www.vehicle-rescue.com -
Direct Line service breaks down | Money | The Guardian
Before going on holiday to France, I bought Direct Line breakdown cover for my car just for the week. On the return journey, still 100km away from the port, the car lost power.
www.guardian.co.uk
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