Argus Car Hire Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

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Guest's Review of Argus Car Hire Car Hire

19th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Palma Airport
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    Sept. 2009
  • Condition of vehicle
    Excellent

Gold Car Rental, Palma Airport 28th Sept. 2009
1. They could not supply the car booked and charged 2Euros per day extra for a diesel, which was the only car they had. I think they should have waived this as they accepted the booking but could not fullfil it.
2. The charge for petrol was 12c / litre dearer than anywhere else on the Island.
3. They charged for 5 litres more fuel than the car holds (checked with Ford)
4. They charged 15 Euros for filling the car.(over and above the cost of the fuel) This is not mentioned anywhere on there website although it is in the small printon the back of the hire agreement.
5. It took 65 minutes to check out the car although there were only 4 people in the Q in front of me.
6. The staff, possibly overworked, were not at all pleasant.

A most disappopinting start to a holiday, an experience which tainted the first few days of our break. I would have liked to have walked away but by the time you get to this stage you are tired and running out of time to get to your hotel, and I think that is what they count on.

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