O2 Review

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O2 go to www.o2.co.uk
2.2 stars
Average rating for this product is: 2.2 out of 5

From 4 ratings and 309 reviews

Thumb down 35% of users recommend this product

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Guest's Review of O2 Mobile Phone Network

Overall Rating

1 stars
  • Value for money
    1 stars
  • Signal Coverage
    2 stars
  • Time with Network
    6 - 12 Months
  • Customer Service
    1 stars

O2 offers the most expensive tariffs in the industry (in the UK) for the least amount of talk time and texts for mobile phone contracts. Although their signal coverage is good, their customer service is appalling, and their broadband speeds are sub-1MB/sec if you don't happen to live in a major city. They offer the iPhone, and i can think of no reason to stay with them once the iPhone is offered by other companies.

Having spoken recently with a customer service representative, I was informed that there is no reason to join O2 if you're with another company, because you'll get a better deal elsewhere. Although I'm baffled by this terrible service, I have to agree with their conclusion.


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