Abbey Mortgage Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 1 rating and 8 reviews

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Guest's Review of Abbey Mortgage

18th Oct 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Repayment Method
    Repayment
  • Product
    Fixed rate

Having sold our previous house i was trying to arrange a mortgage with Abbey through my mortgage advisor. The Abbey offered us a mortgage in principal on condition we provided evidence of earnings. We provided the last 3 months wage slips as requested. 2 weeks later we chase our mortgage advisor to find out what was happening as the house we had an offer on was about to go back on the market as it was taking so long to sort out. At this point the Abbey then requested a letter from my wifes employer to confirm that she was on maternity leave and was due to return to work and what hours she was going back to. This letter was provided on the same day of request and now 4 days later we still have not had anything confirmed. As it stands we look likely to loose the property that we had an offer in on all due to the fact that Abbey have delayed providing the mortgage due to their poor organizational skills and poor training. It surely can't take 3 weeks to say yes or no.

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