Insure and Go Travel Insurance Review

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Insure and Go Travel Insurance
1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 86 reviews

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Guest's Review of Insure and Go Travel Insurance

17th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Insurance
    Annual insurance
  • Were you treated fairly?
    Unfairly
  • Date of Insurance (month/year)
    September 2008
  • Was your claim successful?
    Unsuccessful

I took out an annual InsureAndGo Silver policy predominantly for the winter cover. However I went to France in August and my hotel room was broken in to. There was no safe, so my valuables were in a bag in the room. No sign of forced entry into the room and the hotel was disinterested. Made a claim for over £400 which included, cost of a replacement passport (I required an emergency passport as I was travelling again after arriving back in the UK), watch, stolen car key, money in the bag.
In summary, they paid out £15 after deducting a £60 excess claiming they can't pay out for cash & passport not held on you or in a safe and they can't pay out for car accessories. (How a key is an accessory is beyond me). If you are worried about re-imbursed after a theft, DON't USE THIS COMPANY!

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