Carphone Warehouse Review

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Carphone Warehouse
1 stars
Average rating for this product is: 1 out of 5

From 1 rating and 172 reviews

Thumb down 13% of users recommend this product

Best Price: £FREE !

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Guest's Review of Carphone Warehouse

15th Oct 2009

Overall Rating

1 stars
  • Value for money
    5 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    samsung c3050 £29.99
  • Layout of shop
    3 stars

I bought Samsung c3050 from E2Save [Carphone Warehouse online]The price was reasonable and postage free,The phone arrived quickly via DHL.The purchase had to include an extra £10 airtime[Orange payasyougo},this was supposed to register after 72 hours but didnt.After several days I phoned customer services who said go into the local shop after a further 72 hours and they would put the £10 on the phone.The assistant in the shop said " oh no I cant do that,what they dont tell anyone is that we can only do it after 28 days"I called customer services again and was told that was untrue and told that I would get a refund.E2Save customer services were very helpful unlike the shop assistant.

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