Sports Direct www.sportssdirect.com Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 47 reviews

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Guest's Review of Sports Direct www.sportssdirect.com

15th Oct 2009

Overall Rating

3 stars
  • Value for money
    5 stars
  • Delivery
    Up to a week late
  • Quality of website
    3 stars
  • Goods purchased & cost
    £100 worth of clothing
  • Customer Service
    3 stars

I made a purchase on sportsdirect.com and spent enough money to qualiy for free delivery but chose to purchase 24hr delivery as I wanted to guarentee arrival this week. My order did not arrive within 24hr much to my dissapointment :( so I emailed them twice, as like others on this page couldn't find a contact telephone number, no replies to emails :( a day later, still no reply or items, but then I managed to find the telephone number to their head office :)
I got through very quickly to a very helpul lady, who apologised, advised me that my order has been dispatched and is with DHL and gave me a tracking number!! She also offered to refund my delivery charge :) products are an absolute bargain, just a sham that they can't deliver on everything that they promise.

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