Barclays Junior BarclayPlus Children's Saving Account Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 8 ratings and 9 reviews

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Guest's Review of Barclays Junior BarclayPlus Children's Saving Account

15th Oct 2009

Overall Rating

2 stars
  • Value for money
    3 stars
  • Ease of Use
    3 stars
  • Ease of Opening Account
    2 stars
  • Customer Service
    1 stars

I set up a Barclays savings account for my first child simply because I had an account there and although the branch is no longer handy they opened on Saturday mornings so I was able to call in. The process of setting it up wasn't that complicated but the big problem I have with Barclays is that the branch is not directly contactable through the internet or by phone. Instead everything has to go through a call centre. I rang a week ago to try and get put through to the bank to arrange an appointment to set up an account for my second child and was told they would fax the branch to ring me back within 2 hours. It is now 6 days later and I have had no response. I plan to open an account elsewhere for my second child and will be going into Barclays to complain (again) at the poor service. Funnily enough the service I received as a Woolwich customer although not perfect was superior to Barclays.

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
NatWeste-ISAAvailable to existing Natwest Customers Only. The longer you save the more you can earn, save up to £3,600 in a tax year. See site for details.Monthly2.00%N/A
AbbeyDirect ISASave from just £1 to receive 2.00 AER (variable) tax free.Annually2.00%N/A
NatWestCash ISAAvailable to existing Natwest customers only. Transfer your previous years ISA's into this great cash ISA. Earn up to 2.0% AER tax free.Monthly2.00%N/A