Waterstones Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 21 reviews

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Guest's Review of Waterstones

14th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Books - £40
  • Layout of shop
    1 stars

On viewing the free delivery and Waterstone's points offer I thought I'd give it a go. What a great error this was. 10 days after placing my order the good still hadn't been received by "supplier". So decided to give them a ring. Where I was told the error was mine and that monies could not be collected. This surprised me but I guessed there could have been an error so I re-submitted my details and 4 more days later still nothing. So I started doing research and found out what a shambles their online ordering system is. I have now cancelled and gone back to using trusty old Amazon. For your own peace of mind; do so too.

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