Ornate Kipper's Review of Bookable Holidays
14th Oct 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
I had a terrible experience with Bookable Holidays, but I feel I need to say that I am satisfied with the result of my dispute (although it needed some perseverence).
I had an issue with the cost of extras and asked them to justify them. In the end, they couldn't to offered up a goodwill gesture of £30, which I declined. After a few more calls, they offered all of their profit for the booking and an apology for a misleading sale, which I accepted gratefully.
Advice: before you commit, confirm that you accept the extras they add at time of booking. Mine increased the price 20%(!!!) athough I ended up getting most back.
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