Yes Car Hire Review

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2 stars
Average rating for this product is: 2 out of 5

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Guest's Review of Yes Car Hire Car Hire

14th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    MIAMI FLORIDA
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    26/09/09
  • Condition of vehicle
    Average

ARRIVED MIAMI 26SEPT WITH PREPAID VOUCHER FROM YESCARHIRE FOR AN ALAMO COMPACT CAR.MY VOUCHER WAS ACCEPTED WHICH IS STRANGE AS I SEE IN ONE REVIEW SOMEONE HAD ONE REJECTED ON 25/09/09.AS YOU KNOW THEY TAKE AN IMPRINT OF YOUR CREDIT CARD FO SECURITY AND ON RETURNING THE CAR I WAS PRESENTED WITH A BILL FOR$593 AND TOLD THEY NO LONGER DEALT WITH YESCAR.
WENT STORMING IN THE OFFICE AFTER WAITING AROUND FOR 40 MINUTES TO SEE A MANAGER WAS TOLD BY HIM THEY NO LONGER DEALT WITH YESCARHIRE.I ASKED HOW LONG THIS HAD BEEN THE CASE AND HE WAS UNABLE TO GIVE ME AN ANSWER.CUSTOMER SERVICE IS NOT AN ALAMO STRONGPOINT.COULD NOT ARGUE MY CASE FOR LONG AS HAD A PLANE TO CATCH.HAVE EMAILED THEM SINCE AND THEY JUST WIPE THEIR HANDS OF THE SITUATION. I AM NOW FURTHER INCENSED BY THE FACT THAT SOMEONE ON HERE HAD THEIR VOUCHER REJECTED THE DAY BEFORE MINE WAS ACCEPTED

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