Hotpoint FF187E Review

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Hotpoint FF187E
1.1 stars
Average rating for this product is: 1.1 out of 5

From 1 rating and 33 reviews

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Guest's Review of Hotpoint FF187E Fridge Freezer

14th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Special Features
    Not supplied
  • Durability
    1 stars
  • Service & Support
    1 stars
  • Owned Product For:
    6 - 12 months
  • Ease of Use
    1 stars
  • Style
    3 stars

There is clearly a design fault with this fridge freezer. If yours has ice build up which stops cold air flow to fridge section- do not delay and call hotpoint now-mine did this 3-4 times in 12 months. (frost free is supposed to be frost free contary to what the engineer said )do not defrost before his visit as the engineer will do nothing- the design fault is that the heating element is not long enough which allows ice to build up and clog the air flow. the first engineer bent the filament further down but after taking a photo of the "damaged" filament a manager came and replaced the heating filament with a longer one which extends down. hopefully it will now resolve the problem or i'll call them again even though it is now past the warranty period. Hotpoint obviously know of this design fault so if you have the same problem "demand" a new extended heating filament.

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