Written on: 14/10/2009
I HAD A PROBLEM WITH ACCESSING THE PUMP FILTER. SO DECIDED TO CALL THE CUSTOMER SERVICE DESK.. I WISH I HADN'T BOTHERED. NO ENGINEER WAS AVAILABLE FOR 3 DAYS, THE CUSTOMER SERVICE REP WAS RUDE AND VERY UN-HELPFULL. AND HER LAST WORDS TO ME WERE "I CAN'T HELP YOU WITH ACCESSING THE FILTER OTHER THAN WHAT YOU'VE ALREADY TRIED SO DO YOU WANT AN ENGINEER OR NOT?"
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