Written on: 13/10/2009
The only reason they got a one star is because this site does not allow for a zero.
When I decided to close my account I found out that they had already closed my account, without my permission. (thats nice, I was operating a web site and no one could purchase anything even if they wanted to) When I asked for the balance.... even after verifying my information they refused to send me my balance. They refused to send a check to the name and address on file. Despite having my main e-mail address, street address and phone number they would not just send a check. Instead they sent an e-mail asserting that I had "unclaimed funds" and my account was closed several months earlier. I would be required to send them a letter with a copy of my ID. When I tried to resolve the issue by going up the ladder, I got the standard BS. Supervisor not available, I cant give you the number, etc. You actually owe us money! Hold on... then a very long wait. I was told that even though they had my correct address phone number and e-mail address on file that they could not send me a check to the name and address on the account unless I filled out additional paperwork and included a copy of my ID. If I did not, they warned me that they would send my money to the state who would take and additional fee.
I would not use them again. If you do a little research you should find out that their problems are much bigger than this!
As rated by real users
"Useless ripoff dreadful" Read More
"Good value webstore" Read More
"Absolutley useless, NOT good f..." Read More
"Best shopping cart with integr..." Read More
"Easy to manage shopping cart" Read More