Evans Halshaw, Chester, Cheshire Review

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3.8 stars
Average rating for this product is: 3.8 out of 5

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Guest's Review of Evans Halshaw, Chester, Cheshire Car Dealers

13th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars

I visited Evans Halshaw Chester a couple of weeks ago, the minute i arrived i was totally ignored, i approached a salesman who said he was already with someone and would be with me shortly, having browsed round the show room i noticed he was sat at a desk and no contact with any other persons was made!

I then approached him ten minutes later and asked would it be possible to arrange a test drive, he said there was not enough staff available for him to leave the premises, i asked could i make an appointment and he seemed very un-interested. I therefore left and decided to try again a few days later as i was keen to purchase the new fiesta for my daughter.

I returned the following week and again was made to feel like a nuisance, i indicated i was looking to buy the new fiesta and would be happy to take a stock car as it was needed quite quickly. I found the vehicle i wanted to purchase and asked could it be possible to have the car within the next few days as it would be a cash purchase so no finance etc, i was told that they needed at least 5 days notice as the admin department would not tax the car at short notice! I thought the salesman was joking and he said no, that they wouldn't do it at short notice.

Surely given the current climate any sales would be welcomed!

I have since purchased a different vehicle from a different dealer, who were extremely helpful and i had the car within 48 hours of going to them.

I would not recommend Evans Halshaw, very disappointed.

Mr Morris-Jones

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