Sky Digital Review

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Sky Digital
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 44 reviews

Thumb down 34% of users recommend this product

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Guest's Review of Sky Digital

12th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    1 stars
  • Time Service Used
    1 - 6 Months
  • Features
    1 stars

Please do not make a mistake and sign up for sky.
My wife and I recently managed to buy our own house and as a treat thought we'd have sky HD and telephone line with internet fitted. To begin with the engineer came with no ID and no uniform as I was out my wife was very nervous to let him in, He then asked her if she was the only one in which didn't help matters. After that he dropped the HD box before fitting it. before leaving he gave us a number to call sky to programme the channels. The operator said it was the engineers job?
The HD box does not record sometimes or just freezes completly... after ringing customer services this fault is rare apprently but look on google and it is not rare!
So three phone calls later and still the same problems. Then we had the phone line fitted, we was given the old telephone number from the previous owners who ran it as a business line so we get calls day and night.
Sky then said it was a 90 day disconnection if we wanted to change our number, then another phone call the operator said we are now tied to this phoneline for 12 months.
We contacted sky who told us the modem was on its way so we could use the internet at least. Two weeks later we called to ask where the modem was only to be told it was never ordered. So another week later and it finally arrived. Then we get bills no one can explain. This company is a joke. Should get a £50 tesco voucher as an introduction but doubt we're even get that now.

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