Caxton FX Currency Exchange www.caxtonfx.com Review

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Caxton FX Currency Exchange www.caxtonfx.com
3.1 stars
Average rating for this product is: 3.1 out of 5

From 2 ratings and 8 reviews

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Guest's Review of Caxton FX Currency Exchange www.caxtonfx.com

12th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Speed of service
    1 stars
  • Type of customer
    Personal
  • Customer Service
    1 stars

I applied for two Caxton fx dollar cards on one account on 24 September and got an acknowledgement of acceptance the same day.
Today 12 October (19 days later) I still haven't got my cards. I sent an email 9 days ago to chase up and have been exchanging emails since. The person on Customer Services has offered to send the cards by Special delivery but if teh cards are ready why have they still got them?
I'm going to the US on Wednesday afternoon so if I don't get the cards I've told them I'll expect a full refund with no charge.
I was told I would have the cards in 10 days. Very unimpressed and certainly not confident.
I've rated 1 out of 5 but for some I can't even give that cos I don't know.

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