Guest's Review of Royal Mail
12th Oct 2009
Overall Rating
- Value for money
I always use recorded service when using Royal mail as I don't trust normal 1st and 2nd class of service, but this recorded service has also become unreliable. My nearly 4 out of 10 recorded deliveries have failed to reach on time or to reach the destination at all. Royal mail is a big waste of time in market there is no alternative for ordinary consumers. Break up the dinosaur Royal mail and get it working again.
Now they even made it difficult or impossible to speak to someone regarding problem deliveries, it is all machines wonder all the management has been replaced by a big giant computer that has no time for real customer service.
These reviews probably make no difference to Royal mail as it is "Royal" and don't give stuff about ordinary consumer.
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