The Utility Warehouse Review

The Utility Warehouse
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★★★☆☆
2.6 / 5
From 612 reviews
42.8% of users recommend this

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Guest's review of The Utility Warehouse

★★★★★
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“I have been with Utility Warehouse Discount Club...”

Written on: 12/10/2009

I have been with Utility Warehouse Discount Club (Telecom Plus PLC) UWDC for five years as a customer. The words 'scam' are totally misleading on some of these reviews (giving the impression of fraud). They are now a FTSE 250 company, voted Small British PLC of the Year on 13.3.09 in the Financial Times and received six Top Reviews (inc. 4 'Best Buy' awards by 'Which' in the last two years). I always follow the 'Which', Financial Times, Shares and Investors Chronicle magazines, who ALL rave about the best British PLC on the market. With over 300,000 customers, they won't always get it right.... but their customer service for me and familiy members has been second to none..... So the word 'scam' should really mean SCAM - Serious Company Advancing the Market. I am not a distributor, just a very happy customer, paying less money out, with a great company.... I also get a rebate on my shopping every month reducing my bills. My broadband is fast (new computer and in an LLU area)..... so stop whining - if you don't like them, then change.... but don't try and put off others, who WILL get a great deal and service with UWDC!

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Gracek's Comment

Written on: 08/04/2010

I found this review very helpful because...some people were calling it a scam yet I've just joined it. It's good to read reviews from people who have been customers for a while and benefited from it.

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Badboy.com's Comment

Written on: 25/04/2012

Yes il second that. When I've advised someone a genuine way of reducing their out goings. They have responded by saying" I've read bad reviews about this company and I wouldn't go with them" .
Personally anyone who takes a strangers opinion over a close friends recommendations is saying something different. They are scared of change or don't know enough about true facts of the company.
Someone comments on the fact that the UW were going to break into their property and install a pre payment ? Ha ha . Look at the end of the day you have to pay your bills. Whoever you are with you have to pay them. You dont have to wait for the metre man anymore just phone your supplier and give them the latest readings . Keep yourself in line with what you owe.
What the Utility warehouses has to offer is the cheeper tariffs and then the opportunity to reduce even further with a cash back card and share and save plan ( recommend a friend ) with cheeper tariffs and these two extra options then no other supplier out there can beat us . FACT !
personaly I saved £48 with my cash back option this month and no way would any of the big 6 be able to do that for you.

Utility warehouse . Top company five star for me

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Cassandrared's Comment

Written on: 01/12/2012

I agree with the word "scam". They have never got my electricity bill right. At a certain point there was nobody living in the flat and they billed me for those months 280 pounds!!, which then got back after threatening them (a one-bedroom flat with nobody living there!). I have switched back to Southern electric, even though their tariff is slightly higher, but at least they keep with what they say, they don't make false promises. I do not advise Utility Warehouse to anyone, regarding electricity. Get out while you can.

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