Virgin Broadband www.virgin.net Review

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Virgin Broadband www.virgin.net
1 stars
Average rating for this product is: 1 out of 5

From 16 ratings and 205 reviews

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Guest's Review of Virgin Broadband www.virgin.net

10th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Content
    1 stars

Dispite the fact I was paying for 20MB broadband I have done loads of speed tests over the past 3 months my average actual speed was 2mb.

I phoned Virgin who sent an engineer and told me everything was fine with their line so it must be my router or computer. I phoned virgin again who said they will give me a discount on my phone line as a way of an appology.

2 week later (yesterday) I phoned to cancel my broadband as I have gone with someone else only to be told when I accepted the £6 discount I had entered into an 18 month contract for my telephone, broadband and TV

So virgin expect me to pay for 20 mb broadband even thou I only get 2 mb, my connection keeps dropping off (atleast 4 times a day) and at least twice a month there is some problem which means I cant get online at all.

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