Stoves genus Stainless Steel Electric Double Oven Review

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Stoves genus Stainless Steel Electric Double Oven
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 10 reviews

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SueDevon's Review of Stoves genus Stainless Steel Electric Double Oven

10th Oct 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    1 stars
  • Service & Support
    1 stars
  • Owned Product For:
    6 - 12 months
  • Ease of Use
    3 stars
  • Style
    3 stars

Like a number of other reviewers I have had major problems with this Stoves Genus double oven. When it works it's great, but a couple of months after installation we came downstairs in the morning to discover the grill had turned itself on, there was a terrible buring smell and the oven and whole cabinet was hot. I hate to think what would have happened if we had been out. We called the engineer under warranty but had to wait nearly three weeks for a part (the circuit board I think) to arrive and the oven to be fixed. I wrote to Stoves customer service saying how unhappy I was with their customer service and they ignored my correspondence. Since then I have have had intermitant problems but a few days ago the oven started heating up again by itself i.e. without being turned on. Now I have to switch it off at the wall every time I use it. I am about to take this up with Stoves again.

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