Insure and Go Travel Insurance Review

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Insure and Go Travel Insurance
1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 86 reviews

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Guest's Review of Insure and Go Travel Insurance

10th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Insurance
    Single trip insurance
  • Were you treated fairly?
    Not applicable
  • Date of Insurance (month/year)
    April 2008
  • Was your claim successful?
    Successful

Buyer beware! I thought I was purchasing a 'gold standard' insurance policy but when I fell over a sprawl of Disney equipment at Disney in Florida and injured my neck & ankle I found to my cost that there is nothing golden about the Gold Insure and Go policy. Lots of administrative delays and errors and requests for information I'd already sent or didn't need to provide. I had to threaten the Ombudsman before I my case was referred to the Insure and Go solicitor. By this time, I'd been in contact with Disney myself to get the claim going. At this point I handed it over to the 'experts'. Although I've described my result as 'successful' in that I have secured damages, the amount is so paltry, the back-up so lacking and my alternatives have been so compromised that it seems a very hollow result. The solicitor advised me that a large proportion of the claims he handles lead to no result at all for the policy holder!

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