ASK, Cardiff Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

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irezumimuzan's Review of ASK, Cardiff

10th Oct 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Average cost per head
    £10 - £25
  • Atmosphere
    Suits all
  • Quality of food
    3 stars
  • Food Type
    Italian
  • How often do you eat here?
    Once a month
  • Quality of service
    2 stars

I've been going to this branch of Ask for absolutely years. I've started going more frequently recently (like 3 times in the last month) and the standards have gone through the floor. We have experienced parts of our order being forgotten, one person's dessert being brought out while the other is left to melt on the counter, 40 minute wait for a starter(!), bland food, scrimping on ingredients, of course, the obvious price rises, and most annoyingly... Twice this week we have practically been ignored by our waiter; Monday we waited 40 minutes for our bill before my friend had enough and went and asked. Yesterday, we had to wait half an our to order our desserts (and again only did after me friend demanded we should order) and another half hour for the bill which AGAIN my friend had to go and ask for herself. I know service in America is so much more efficient and I should not compare, but in LA, we get offered more drinks and we get asked if everything is OK with our food. At Ask, they just leave you there on your own. We regularly ate our main course without drinks because they took so long to bring it out (so we had finished our initial drinks) and practically dumped the food and ran so we could not order more. They were not even busy. They can't be treating all their customers this shabbily because they would not have any... or maybe everyone else has low expectations... I am certainly off Ask though. Shame.

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