Written on: 09/10/2009
Be very wary - when closing accounts, it's a nightmare! It has taken them nearly 3 MONTHS to close mine. They are fine for basic dealing but anything outside that you're really on your own. You cannot speak to anyone. E-mails take forever to be replied to - if at all.
Closing charges for my ISA account £60, £15 for each line of stock and £5 to send a cheque to my new broker - apparently this is compulsory, however no-one will tell you that. Transparent timescales should be advised on the website for either trying to close an account or just trying to get some money returned.
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