Arnold Clark www.arnoldclark.com Review

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Arnold Clark www.arnoldclark.com
2 stars
Average rating for this product is: 2 out of 5

From 16 ratings and 67 reviews

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Guest's Review of Arnold Clark www.arnoldclark.com Car Dealers

8th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars

I purchased a Ford galaxy from the Seafield branch of Arnold Clark in Edinburgh in march this year. The deal was done by phone, which i have done before without any problems. I collected the car and within weeks found it riddled with problems, missing trim, water getting into the rear lights and passenger door piller, loads of rattles, bits falling off, the list is extensive. after 6 months of grief the garage agreed to repair the faults with no cost to me. Two days in the garage and little has been rectified, excuses about supply of parts, and the fact that some of the work wasnt done at all.

I have now found out that the car is on fact an ex-hire car which was not registered as such, this explains why it is such a piece of junk.

I brought this up with the senior salesman who stated they dont have to tell you that and 90% of their cars are ex-hire cars. I find this an incredible statement, mind you this is the same person who told me the cars are sold as seen.

If anyone has had the same experience id be interested to know.

One more thing, if you are thinking about buying a car stay the hell away from Arnold (Arthur Daley) Clark. The history of the car is hidden so you have no idea what you are buying.

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