Guest's Review of Pixmania www.pixmania.com
8th Oct 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & costcamera
- Customer Service
Tried to purchase a camera from Pixmania after they took my money they told me it was out of stock and didn't know when they would have any. I am still waiting for a refund two weeks later. I keep getting emails saying they are looking into it but so far no money. I want to buy a camera for my holidays but until I get my £170 back I cannot afford another one. You know how bad companies are when you have a problem.
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Pixmania
on 13th Oct 2009
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Hello,
Thank you for your review.
I have just seen your review.
I am very sorry that the item you ordered was out of stock.
A refund request should take no more than 24 hours to be issued if the item hasn't been sent out.
In order to quickly resolve your problem, please send me your order reference number. My email address is mediator_uk@pixmania.com.
Best regards,
Kate
Pixmania