Guest's Review of H&M
8th Oct 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costlong grey cardigan
- Layout of shop
Recently brought a long charcoal cardigan from H&M which after washing and wearing a few times bobbled like crazy and now looks really old - tried removing all bobbles but they're back in an hour or so!! Would not recommend this cardigan. Shame as I have previously found their clothes to be good quality. Not great customer service when try to return either... just a note/scribble on the back of a receipt whilst the product goes back to 'quality control' with no refund or store credit.
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