Guest's Review of 24Ace www.24ace.co.uk
8th Oct 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & costpersonalised items
- Customer Service
Do Not use this company. I did not receive any communication acknowledging my order or account. When calling the customer centre I got told they don't give you an acknowledgement or an account number until you have already received your first order, so you can't check on the status of the order. It took a week for my account to go through and a further 4 days for the order to go through. I couldn't cancel the order between the account and the order because I had personalised items. The call centre person was rude and agressive. Now it looks as if the good will not be here in time for the various birthdays. Never again.
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