Currys Review

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Currys
1.2 stars
Average rating for this product is: 1.2 out of 5

From 6 ratings and 133 reviews

Thumb down 18% of users recommend this product

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Guest's Review of Currys

8th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    £500.00
  • Layout of shop
    1 stars

WE PURCHASED A FRIDGE FREEZER FROM CURRYS WHEN IT WAS DELIVERED THE DELIVERY MAN SAID THAT HE COULD NOT TAKE OUR OLD FREEZER AWAY UNLESS IT WAS DEFROSTED,HE SAID HE WOULD ARRANGE A COLLECTION ON THE FOLLOWING MONDAY. WE TOLD HIM THAT WE WERE NOT TOLD THAT THE FRREEZER HAD TO BE DEFROSTED AND HE SAID THAT CURRYS WERE ONLY INTERESTED IN GETTING THE SALE AND THIS PROBLEM WAS COMMON WHEN CDUSTOMER BOUGHT FRIDGE FREEZERS. MONDAY CAME NO PHONE CAll I RANG CURRYS WHO SAID THEY WOULD ARRANGE A COLLECTION ON WEDNESDAY, AT 7.20 THAT NIGHT WE RCEIVED A PHONE CALL SAYING THAT THE COLLECTION VAN HAD BROKEN DOWN AND TO CONTACT CURRYS TO ARRANGE ANOTHER TIME FOR COLLECTION. I AGAIN CONTACTED CURRYS AND SPOKE TO THE MANAGER WHO WAS A COMPLETE JOKE HE WAS TOTALLY RUDE AND UNHELPFUL HE SAID THAT THEY COULD NOT ARRANGE ANOTHER CALL OUT UNTIL THE DRIVER ARRIVED BACK AT THE DEPOT TO REPORT HIS VEHICLE BREAKDOWN. I ASKED WHEN THE FRIDGE FREEZER WOULD EVENTUALLY BE COLLECTED AND HE SAID HE DID'NT KNOW. I WOULD NEVER DEAL WITH THIS COMPANY AGAIN WE NOW HAVE A FRIDGE FREEZER SITTING ON THE DRIVE WAITING FOR COLLECTION 7 DAYS LATER. AVOID DEALING WITH THIS COMPANY AT ALL COSTS.

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