Halifax Mortgage Protection Insurance Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 14 reviews

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Guest's Review of Halifax Mortgage Protection Insurance

7th Oct 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Type of cover
    Unemployment
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

I have recently had to make a claim on my policy. It took 4 months before the first payment was made, although they were back dated but excluded the first 30 days.
My concern is that payments from this policy are made for 2 years as long as I am signing on for Job seekers allowance.

However if I'm on Job seekers for over 6 months then I go on to a non contribution based job seekers allowance, at which point I have been told that if job centre find a job that they deem is suitable for me at minimum national wage then I am obliged to accept it.

If I refuse then I will be signed off. Which of course means my mortgage protection payments will cease because i would not be registered for Job seekers allowance. But accepting a job at minimum wage will not provide me with the income to pay my mortgage which would mean I would default on mortgage and possibly run the risk of losing my home.

So my question is, Obviously the Halifax know this situation with the social security service so do I have an issue with the Halifax for knowingly selling me a policy that they know I will not be able to receive the full benefit of?

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