Just Flowers www.justflowers.com Review

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0.4 stars
Average rating for this product is: 0.4 out of 5

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Guest's Review of Just Flowers www.justflowers.com

5th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Flowers
  • Layout of shop
    1 stars

I ordered flowers for my mother on Thursday, October 1st to be delivered on October 1st. No special occasion- just because. I never received a call from my mother, so I called her over the weekend and had to ask if she ever received them (so much for the surprise!). She never received them. I called customer service on Sunday and they said they would get back to me. I called again on Monday and they indicated that the flower delivery person could not find my mother's house. I had provided three different phone numbers when I ordered the flowers; however, I never once received a phone call letting me know that they couldn't find my mother's house (my mother lives on the Main st- literally- in her town). If I had not asked my mother about her "surprise" I would have never known that the flowers didn't get delivered. I never once received a call from JustFlowers.com. At this point my mother still has not received the flowers and JustFlowers will not give me a refund. I will never order from JustFlowers again and I guess I'm lucky that this wasn't for a special occasion.

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