Guest's Review of Zara
5th Oct 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costdress £35
- Layout of shop
I bought a dress in Zara Belgrade and put it on my credit card. I bought some gloves with cash. I decided 30 mins later to return the dress. The only receipt in the bag (and I checked my wallet etc) was the credit card receipt. I wanted to exchange the dress, but they insisted the credit card receipt, untouched dress and perfect memory of me was not enough!
I suspect the guy didn't give me a receipt. He may even have pocketed the cash. I'm really frustrated.
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