Payless Car Rental Review

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Payless Car Rental
1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 20 reviews

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Guest's Review of Payless Car Rental Car Hire

5th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Toronto, ON, Canada
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    September/09
  • Condition of vehicle
    Good

DO NOT RENT WITH PAYLESS!!!!!!!!!!!!!!!!!!

This rental experience was horrible from the start. Booked the reservation online, so I was not aware that the rental location is 5 minutes from the airport by shuttle. Called and they were rude.Had to pull our luggage to a booth that looked like a bus stop and wait for some guy to pick us up. When we finally got to the strip mall they did not have our SUV and tried to convince us that a Kia station wagon was the same size.Waited around 30 minutes for an SUV to show up. Vehicle not clean and the gas tank light was on because it was completely empty!car ran okay but when we went to return it the bill was three times as much as the intial quote.The person at the desk could not change because her "manager was not there". Of course, we had to catch a flight and did not have time to wait.

If I could suggest anything it would be to NEVER book with this rental company!!

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