Virgin www.virgin.net Review

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Virgin www.virgin.net
1.1 stars
Average rating for this product is: 1.1 out of 5

From 2 ratings and 131 reviews

Thumb down 13% of users recommend this product

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Guest's Review of Virgin www.virgin.net

5th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    2 stars
  • Reliability
    1 stars
  • Speed Consistency
    1 stars

Lets all be serious here Why are we reviewing them
badly and that's all?

I have NEVER received such an appalling internet
connection. They say I am not being 'capped' but then,
as an example from 7pm this evening until 12pm I was
getting a speed on a line capable of 8mbs of 0.5mbs AT
BEST!!! Then, suddenly at five minuets past twelve it shot
upto 7mbs. Is it just me, or this this completely
unacceptable?

Well here is my intention, and we should all do the same.
I am going to contact Virgin Media and DEMAND my
service me terminated. If they refuse or attempt to tell me
I have to pay the 'Early Termination Fee' and the
remaining fee for my contract I will take them to the
Small Claims Court. I advice everyone else to do the same.
Why should we have to be forced to pay for something
that is wholly unacceptable? They demand we pay them,
but I demand a certain level of service. So as soon as you
can, take them to Court! It'll cost maybe £30, but any
reasonable Judge will understand one should hope. It's
not a one way deal, if they don;t give me what I'm
paying for, then I'm not going to carry on paying and I
don't want there crummy service.

Sorry, if this is a bit incoherent, but it's late, I'm tired and
quite, quite angry

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