Guest's Review of Eclipse Internet www.eclipse.net.uk
5th Oct 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Eclipse Internet is an awful ISP provider that has gone down hill fast since their sell out a couple of years ago.
With a Eclipse Fair Usage Policy time that applies between 9am and 11pm daily' makes it hard to stay within your Broadband usage.
When do Eclipse think your going to use the internet 3am in the morning.
Phoned up to report a problem with my speed, they informed me that it was not a problem but they have capped the speeds on purpose so that users would go to their "new" packages.
Not recommended' avoid this I.S.P Company
The good news.
I switched to 02 excellent I.S.P Fast reliable speeds. Super customer service. Totally reliable, wished I had done it a long while ago. Highly recommended.
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